Over the years, business analysts have emerged as a critical component of every functioning business. They provide various solutions-based services that allow a company to function efficiently and optimally.
Whether in an IT firm, public or private enterprise, governmental department, or NGO, they provide an edge to businesses. Precisely, they enable firms to enjoy multi-dimensional growth and development.
However, while the general advantage that business analysts provide is inevitable, there are some uncertainties as to how they do so. Precisely, there has been a debate as to whether business analysts help prevent or solve business problems.
In case you’re wondering how exactly business analysts help businesses, we’ve got you covered. In this article, we’ll answer the question, do business analysts solve or avert business problems.
Do Business Analysts Solve Business Problems?
Well, yes, business analysts help solve business problems. Today, business analysts are mostly needed to solve business problems.
Usually, they do this through a structured process or methodology. It begins with defining the problem that the company faces.
Afterwards, business analysts document and record the problem that they earlier defined. Then, they communicate with the information technology department on behalf of the company. And then ensure the department can deliver the solution to the problem.
So, once again, business analysts do help a business solve their problems.
Do Business Analysts Avert Business Problems?
Next, and perhaps the most critical question is do business analysts prevent business problems. And this is particularly relevant because it’s generally better to prevent a problem than solve it.
Well, in response, we believe that business analysts can avert business problems. However, this is hardly the case in present times.
Generally, this is because most businesses request a business analyst after they feel there’s a problem. And at this stage, the business analyst is more concerned about solving the problem than questioning the existence of a problem.
However, this doesn’t always have to be the case. A business analyst can also function to prevent business problems. And this is through a user-centric approach.
You might be wondering what exactly this approach is all about. Well, it’s very straightforward.
It stems from an understanding that businesses consist of people trying to meet the needs of people. And this is usually done through a combination of factors and processes. These processes include internal users and their knowledge and wisdom, organisational business processes, and supporting technologies.
As such, it involves avoiding the business perspective to think of a problem. Instead, it focuses on the user perspective. And as such, the business analyst can understand the information needs of the information provider and recipient.
In turn, after analysing the information and the existing business process, they can identify possible problems that may arise. Through this, they can take actions to ensure that such issues don’t occur through the installation of the necessary supporting technologies.
While you might wonder how business analysts can function, the truth is that they can both prevent and solve business problems. However, usually, they are introduced quite late into the decision-making systems.
As such, it becomes necessary to reconceptualise when to introduce business analyst. This way, you can maximally promote business growth.